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Frequently Asked Questions
Frequently Asked QuestionsQ: Why Buy from TeachChildren.com?
A: We offer a great selection of educational items. We have been in business with retail stores since 1979 and online since 1999. We understand the shrinking budgets of Teachers, Schools and Parents. That is why we have discounted all of our teaching supplies as well as offer Free Shipping on orders over $69.95. We have fast delivery, usually within 3-7 days.
Q: How soon can I expect my order to arrive?
A: Orders are normally shipped within one business day or the order and delivered within 3-7 business days.
Q: What is your return policy?
A: All of our products come with a 30 day money back guarantee. We cannot offer a refund for opened music, video, and software items. Please visit our FYI section for additional details.
Q: What types of payment do you accept?
A: We accept VISA, MasterCard, American Express Discover Cards as well as Paypal. We also accept money orders. Schools may fax purchase orders to 661-793-7260
Q: Do you ship to APO/FPO addresses?
A: Yes we do. After you place your order, we will notify you of the shipping costs.
Q: Do you ship Internationally?
A: Yes we do. After you place your order, we will notify you of the shipping costs. Please look for an email from us with the shipping costs. Please reply to the email and let us know that you accept the shipping charges. We only ship priority mail via the post office.
Q: Do you accept School Purchase Orders?
A; Yes, please see our Purchase Order Section. School Purchase Orders can receive an additional 5% off our already discounted prices by writing the word apple on it.
Q: How much is shipping?
A: Orders under $69.95 is $8.95. (Continental United States only.)Orders $69.95 and over are shipped free! (Continental United States only.)